CUSTOMER SERVICE OPENING HOURS

Monday - Saturday: 9:00 - 18:00 GMT+8

Sales Manager: Jack Hu

Email: jack@spralley.com

Tel/Whatsapp/Wechat: +86 15889986205

Skype: Spring Alley Sports

Add: Tianhe District, Guangzhou City, Guangdong Province,China

ORDER PROCESS

1.Customer Inquiry

Contact us through telephone (86-15889986205) or e-mail (jack@spralley.com)
to inform us your requirement. Eg.Style,quantity,and delivery time, price
and transportation.We will provide suggestions and reasonable price for you
according to your requirement.

2.Customer Order（Sample）

Please send your design with AI vector file and requirement to us,so we will mak
e a confirmation.After we get your deposit, our designers can send the sample
design to you in 2-3 days.We will make or reverse the design for you.When we
get your approval of the design,we will start to make the sample.
The sample lead time will be 5-8 business days.

3 Product Production

We will send an detailed order form to you to make final confirmation after
we get your approval of the sample.
Then we will start the mass production.The lead time will be 20-25 business days.

4.Quality Control

We have set up a quality control department,
and each piece must be strictly inspected before shipment.

5.Packing and shipment
After we finish the mass production,we will choose the best express company to send the products to you.We will keep track of the shipment to make sure that the package will arrive at the destination successfully.